How Our Shipping Works

Our commitment is to provide you with the best valued products at the best price. We value you as our customer, so we offer Free Ground shipping to the lower 48 states from our facility in North East Florida.

We ship all packages free ground either UPS, USPS Priority Mail or freight; we will decided which way to ship your order for you to receive your package the fastest according to the weight and size of the order. Note: If you cannot receive mail from USPS at your address we will need to have an email notifying us to only use UPS for your order. If you choose to expedite your package it will ship UPS. We understand that getting your items in a timely manner is important to you, so we process your order swiftly. Here is the explanation of how our shipping works:

NOTE: Weather is something we cannot control, therefore, all orders placed during severe weather may not arrive as promised; this does include expedited shipping. Unfortunately, there are no refunds for shipping that does not arrive on time due to weather. However, please understand we are in sunny Florida so your order will be shipped out as promised below depending on the shipping you choose. We just cannot control delivery once it leaves us. By ordering you checked you understand these terms when placing the order

We follow UPS Shipping and Holiday schedule click here to view the holiday schedule. UPS does not deliver on Saturday or Sunday, do not count those days in movement or delivery of your order.

We strive to ship in-stock orders received Monday – Friday by 11AM EST the same day. [Note: "In Stock" is not determined by our website. All orders are processed that are on the website; orders are determined in stock daily by our warehouse. If an order is not in stock in the warehouse it will be in stock and shipped the following business day].

All orders not being expedited will be filled in a first come first serve basis, therefore, if an order does not ship the same day it will ship the following business day. All orders placed by 11 AM EST are filled in the following order: Overnight, 2nd day air, 3 day select, in stock orders going ground. Any orders going ground that are not able to be filled on the same day they are ordered will be shipped the next business day. [Business days are Monday-Friday] 

NOTEYou also cannot count the day as ordered or the day the package was picked up by the shipping company as a shipping day since the order rides around in the shipping truck and is processed by the shipping company in the evening. 

In-stock orders received after 11AM EST will ship the next business day. However, if you need an order to go out sooner please call us at 888-584-1112 and we will gladly see if we can help you.

In-stock orders placed on Friday after 11AM EST, during the weekend, holidays or UPS observed holidays will ship on Monday [If Monday falls on a holiday it will ship the next business day.] If you need assistance or have questions please feel free to call 888-584-1112.

Orders not in-stock [determined daily by our warehouse not our website] will ship within 1 business days. Special order brackets will ship within 3 business days.

Bulk Orders:

-Orders with brackets totaling over 30 will ship within 1-2 business days going freight. Then allow 5-8 business days for delivery depending on where you are located. Do not count weekends or day it ships as shipping day. To be safe allow 2 week time frame from order time to delivery time.

-Orders with brackets totaling over 50 brackets will ship within 2-3 business days going freight. Then allow 5-8 business days for delivery depending on where you are located. Do not count weekends or day it ships as shipping day. To be safe allow 2 week time frame from order time to delivery time. 

Note: large bulk orders over 50 brackets and those having to go on a pallet for freight do not have free shipping in place. Orders placed as a bulk orders will have a separate invoice for freight shipping sent to the customer according to the current freight rates. Allow 2 weeks delivery time on Bulk orders. 

Expedited Shipping:

In addition to Ground Shipping we offer expedited services for your convenience, however, this will be a charge for the customer according to the current UPS shipping rates. For those who choose to pay for expedited shipping please make sure you look at the UPS estimated map below as well as understand our shipping criteria stated on this page. Expedited is sent UPS.

Please note: The day your order is picked up from us is not counted as a day of shipping. UPS, USPS and freight starts counting shipping days the next business day after they pick up an item from our warehouse. If an item is picked up on a Friday the shipping company does not start counting shipping days until Monday [or next business day if Monday is a holiday for shipping company].

UPS and freight does not count Saturday or Sunday as shipping days because they do not deliver on those days. No orders will be delivered on Saturday or Sunday. Do not count Saturday or Sunday as part of your shipping days. 

Free Ground shipping is only to the lower 48 US States. We ship using UPS, USPS or freight  depending on different variables; size, weight, distance, time, etc. We will determine the best method to get your product to you as timely as possible.
Expedited shipping includes Next Day Air, 2nd day air, and 3 day select by UPS. 

All expedited orders received before 11 AM EST have first priority shipping off our manufacturer line. 

If you choose Next Day Air your order must be received by 11 AM EST and in stock in order for you to receive your package by the end of the next day. Note: orders placed on a Friday by 11 AM EST will be received on Monday. This applies to in stock items only [In stock is determined by our warehouse not by the website.] [If Monday is a holiday it will be received the next business day. Saturday and Sundays are not business days for UPS]. 

If you choose 2nd Day Air your order must be received by 11 AM EST and in stock in order for you to receive your package by the end of the day in 2 business days. Note: orders placed on a Friday by 11 AM EST will be received on Tuesday [if Tuesday is a holiday it will be received the next business day. This applies to in stock items only! [In stock is determined by our warehouse not by the website.]  Saturday and Sundays are not business days for UPS]. Remember you cannot count the day it ships as a shipping day! 

If you choose 3 Day Select your order must be received by 11 AM EST and in stock in order for you to receive your package by the end of the day in 3 business days. Note: orders placed on a Friday by 11 AM EST will be received on Wednesday [if Wednesday is a holiday it will be received the next business day. This applies to in stock items only [In stock is determined by our warehouse not by the website.] Saturday and Sundays are not business days for UPS]. Remember you cannot count the day a package ships as a shipping day. 

On all expedited orders not received by 11 AM EST or not in stock will ship out the next business day. This applies to in stock items only and does not include bulk orders over 30 brackets! [Business days are Monday-Friday, excluding UPS Holidays]

What to remember when choosing expedited shipping:

1) Orders must be in stock and are not bulk orders [bulk orders are orders over 25 items]

2) Business days are Monday-Friday, excluding holidays.

3) Your order must be received by 11 AM EST to ship that day.

4) UPS does not count Saturday or Sunday or Holidays as days of shipping. You also cannot count the day as ordered as a shipping day since the order rides around in the shipping truck and is processed in the evening. 

What to remember when choosing Free Ground Shipping:

1) Orders must be in stock and are not bulk orders [bulk orders are orders over 25 items]

2) Business days are Monday-Friday, excluding holidays. 

3) Your order must be received by 11AM EST to ship that day.

4) UPS does not count Saturday or Sunday or Holidays as days of shipping. You also cannot count the day as ordered as a shipping day since the order rides around in the shipping truck and is processed in the evening. 

Note: If UPS or USPS causes a delay in shipment we are not responsible to refund that shipping cost to you. We will work to get the money back for you from the shipping company but please know this takes several months because the shipping company does all they can to not refund your money, however we will work to do all we can to get the money back for you.

Below is an UPS estimated ground shipping time map. Please note this is a map from UPS and it is only an estimated time frame. Please order accordingly. Again, any questions please call us 888-584-1112, we are here to help. 
Our Shipping Partners:
UPS ShippingUSPS priority mail