Frequently asked questions
When will my order ship?
We strive to get orders out as quickly as we can. Orders will go out either the same business day or the following business day. Expedited orders are prioritized over ground orders. View our "How Our Shipping Works" page for more details.
When will my order arrive?
We provide free ground shipping to our customers. View our Shipping Map to see when your order will arrive.
What is the weight load for the free hanging shelf bracket?
320lbs per bracket.
Is the hardware Included?
Yes we provide #12 2" wood screws.
Can the brackets be painted white?
All brackets are painted with a rust inhibitor black paint but are easy to paint with your desired color.
Can I install the L -Bracket directly to the wall?
The L-Bracket is designed to be installed over a knee wall or inside of a cabinet. For a similar bracket designed to be mounted to a call please view our "Regular Shelf Bracket"
What's the difference between the Steel and Industrial Bracket?
The Industrial brackets are 1" thick as opposed to the 1/2" in steel. They are designed to be used with overhangs that reach 24" or for outdoor applications.
Can you customize a bracket?
Yes, if you send us a drawing or call us of what you are looking for we will make every attempt to help.
How much weight will the Regular Shelf brackets hold?
149lbs per bracket.
How much weight will a Knee Wall bracket support?
320lbs per bracket.
How much weight will the Large Shelf Bracket support?
275lbs per bracket.
Do you ship to the UK?
Yes we do provide shipping through UPS to the UK.
Do you offer trade pricing?
Yes, please send us your contact name and company and email and we will follow up on your request.
When should I use your Aluminum bracket in the 1/2" version?
We recommend using all of our Aluminum brackets for outdoor applications.
Are you able to customize the Floating Shower Bench?
Yes, please contact us directly to discuss your project.